The demise of physical photography storescamera stores
Posted 15 January 2013 - 08:40
The challenges that have been facing traditional bricks and mortar camera stores over the past decade have been immense. Physical stores have the kinds of overheads that any high street business would find difficult to meet. High rent, greedy shopping mall landlords (many of whom take a percentage of all turnover from their tenants), savvy customers who really only want to touch and feel the item before they head off to buy it online, etc. There is also an inability to be competitive on price, mainly because manufacturers are now having a much bigger say in what their products should sell for, so whether you buy your Nikon D5200 from Store A or Store B, you can pretty much be assured that you're going to be paying the same price. And with the sheer volume of new models coming out every quarter keeping stock of any one item would be a disastrous strategy. I've seen this happen with micro four thirds cameras.
I live in a part of the world where it isn't always possible to get what you need, so online ordering has to happen, but I still prefer to go into a store and get them to order something for me. I don't know why. I guess I feel like I am doing my bit to turn an extra wheel in the economy and if it helps to keep one more person employed then I think it's worth paying a little more for it.
My question to you this week is this: do you prefer to buy your camera gear online or do you prefer to go into a physical store and purchase your item over the counter?
Posted 15 January 2013 - 09:08
Posted 15 January 2013 - 09:09
Edited by Larry, 15 January 2013 - 10:20 .
Posted 15 January 2013 - 09:47
For second-hand lenses, I usually buy them from reliable online sources (meaning mainly KEH).
Dealing with people is always beneficial. One detects the difference if something goes wrong. If everything else fails, an NPS membership is a benefit as well.
Posted 15 January 2013 - 09:52
(though they do have a physical store also)
They had what I believe was one of the very last new D700's left in the UK, I had been told by all my
usual sources I wouldn't find a new one anywhere so when I did eventually I snapped it up.
I do prefer the experience of a physical store and that's how I normally buy my gear.
The large music store HMV in the UK has today announced it's gone bust and is closing
all it's stores and laying off staff, another industry which probably shares many of the problems
of camera retailers.
Where will it all end, it's not looking good!
The gear you use absolutely makes a difference!
Posted 15 January 2013 - 09:59
I am in the jewellery trade and we have seen many companies (who supply us with goods) open their own shops and internet sites. Last year a few jewellery places shut because some one decided they don't need the little guy any more.
The same is with the watch industry with the big boys stopping selling spare parts so that repairers cannot trade. Leaving consumers with little choice or having to pay more money. No competition.
Very scary if you ask me.
Who will fix my broken camer after the warranty runs out. A few years ago my Marshall 100W combo amp needed fixing. I could not find any one to do it. All i was told, you will have to buy a new one. I finally found an old guy who did it, but he said people will just have to buy new stuff once it breaks. Amps or cameras, all the same now i think.
Take the shot, you never know.
Posted 15 January 2013 - 10:26
And yes, this having to replace everything instead of repairing it annoys me too. What becomes of all the dead devices? Are they recycled or just put into a landfill somewhere?
I have nothing against wealthy people, but I feel my ire rising when I am confronted with greedy people who can make a difference but don't simply because it's not "economically" viable.
Posted 15 January 2013 - 10:43
Posted 15 January 2013 - 10:50
Posted 15 January 2013 - 11:16
So how do you deal with defective gear purchased online? are the service level still preferable?
I return it. The guarantee is honoured, no questions asked.
Posted 15 January 2013 - 11:51
In the end I buy where I get the best support ... Sometimes in an online shop ... sometimes in a physical store (prefered).
I always get extremely mad about people who go to the physical store, grab all the information they can and buy afterwards online to save a few bucks ... this is most annoying behaviour and is one of the major causes for this misery
Never mind the words ... just hum along and keep on going...
Posted 15 January 2013 - 12:10
The others, who just want to move merchandise, will disappear.
Edited by vivionm, 15 January 2013 - 12:11 .
Posted 15 January 2013 - 12:25
Posted 15 January 2013 - 12:37
I care about picture quality, not pixel quality. - Jay Maisel
Posted 15 January 2013 - 12:50
It's of cours ok to handle a product in the store, but only time will tell if a lens really suits you.
Online I usually buy only used struff, i.e. manual focus Nikkors and a few other items (special filters and RRS stuff) that you won't get in physical stores in Norway.
Posted 15 January 2013 - 12:55
but I also like buying online if I know what I want, quicker and easier
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